FAQ’s

iDrink RO Rental works on a simple rental model. You choose a rental plan that suits your needs, and we deliver the RO water purifier to your location. The rental plan includes maintenance and filter replacements, ensuring the system functions optimally at all times.

Renting an RO system with iDrink comes with several advantages:

• Affordable: Renting is more cost-effective than buying a new RO system.
• Maintenance included: We take care of regular maintenance and filter replacements.
• Expert support: Our team provides technical assistance and customer support.
• Flexible plans: Choose from a variety of rental plans based on your consumption requirements.

Renting an iDrink RO system is easy. Simply visit our website or contact our customer support. Our representatives will guide you through the available rental plans and help you choose the one that best fits your needs.

Yes, iDrink RO systems are equipped with cutting-edge reverse osmosis filtration technology, ensuring the removal of impurities, contaminants, and harmful substances, delivering safe and great-tasting drinking water.

iDrink follows strict guidelines for regular maintenance, sanitization, and filter replacements to maintain water quality and system hygiene. Our trained technicians conduct periodic checks and adhere to rigorous protocols for optimal performance.

Yes, we offer a trial period for 30 Days, during which you can experience the performance and benefits of our RO systems. The trial period details will be provided by our representatives upon inquiry.

iDrink takes pride in its excellent customer support. Our team is available to assist you with any technical issues, general inquiries, or plan modifications. You can reach us through phone, email, or our website’s live chat feature.

Yes, we highly value our long-term customers, and we may have loyalty rewards or benefits in place for them. Such incentives may include discounts on rental renewals or other exclusive offers. Feel free to inquire about our loyalty program.

iDrink follows a transparent and customer-friendly refund policy. If you are dissatisfied with our rental service or encounter any issues, we strive to resolve them promptly. Refunds may be considered based on specific circumstances and in accordance with our refund policy.

Refunds are applicable in situations where:

• The rented RO system experiences persistent technical issues despite attempts to rectify them.
• There are unanticipated delays in delivering or installing the RO system, not attributable to the customer.
• The customer faces insurmountable challenges with the rental service and requests a refund within the designated period.